Privacy Policy

Effective Date: 07/20/2025

At Radiate Productions LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website RadiateProd.com, use our services, or interact with us in other ways.

By using our website and services, you agree to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Contact Information: When you fill out a contact form, inquire about our services, or book a consultation, we may collect your name, email address, phone number, and other relevant contact details.
Payment Information: When you purchase our services, we may collect billing information such as credit card details, billing address, and other payment-related data. Payments are processed securely through third-party payment gateways and are not stored on our servers.
Client Data: For videography services, we may also collect information about the project, such as event details, location, and any specific preferences or requests you may have.

b. Non-Personal Information

Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your experience on our website, analyze site usage, and deliver personalized content and ads. These may include browser cookies, IP addresses, device types, and other anonymous usage data.
Analytics Data: We may use third-party services, such as Google Analytics, to track and analyze website traffic. This data helps us improve the performance and user experience of our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our videography services.
To process payments for services rendered.
To communicate with you about your inquiries, bookings, or project details.
To send you promotional emails or newsletters (if you opt in).
To respond to customer service inquiries and provide support.
To analyze website traffic and improve user experience.
To comply with legal obligations or protect our rights.

3. How We Protect Your Information

We take reasonable precautions to protect your personal data from unauthorized access, alteration, or destruction. These precautions include the use of secure servers, encryption, and other industry-standard security measures. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the security of your information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your data with trusted third-party service providers who assist us in providing our services, such as payment processors, cloud storage providers, or email marketing platforms. These service providers are required to use your information only for the purpose of performing services on our behalf and are obligated to keep your information secure.
Legal Compliance: We may disclose your information if required by law, court order, or legal process, or to protect our legal rights or the safety of others.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct or update any inaccurate or incomplete personal data.
Deletion: You can request that we delete your personal data, subject to certain legal limitations.
Opt-Out: If you no longer wish to receive promotional emails, you can unsubscribe by following the instructions in the email or contacting us directly.

To exercise any of these rights, please contact us at radiateprod@gmail.com.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze usage, and improve the site. You can adjust your browser settings to block cookies or notify you when cookies are being sent. However, blocking cookies may affect your ability to use some features of the website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

9. International Transfers

If you are accessing our website from outside the country where our servers are located, please note that your data may be transferred to and processed in a country with different data protection laws. By using our website, you consent to this transfer and processing.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Radiate Productions LLC
Email: Radiateprod@gmail.com
Phone: (678) 918-1345
Address: P.O Box 631, Hoschton Ga, 30548